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Terms & Conditions


1.1 Any use of this web site ("Kettler Web Site") provided by Kettler Sanitary CO., is subject to these Terms and Conditions. These Terms of Use may be amended, modified or replaced by other terms and conditions, e.g. for the purchase of products and services. Log-ins to this web site or, where a log-in is not required, accessing or using this web site, signifies acceptance of these Terms of Use in their then current version.

1.2 Provided the User is using the Kettler Web Site as a business customer, i.e. for purposes of his or her trade, business or profession or on behalf of a public body or corporation.


2.1 The Kettler Web Site contains specific information and software, as well as - as the case may be - related documentation for viewing or downloading.

2.2 Kettler reserves the right to cease operation of the Kettler Web Site, in part or in its entirety, at any time. Due to the nature of the Internet and computer systems, Kettler cannot accept any liability for the continuous availability of the Kettler Web Site.


3.1 The use of any information, software and documentation made available on this Kettler Web Site is subject to these Terms of Use. Separately agreed license terms take priority over these Terms of Use.

3.2 Kettler grants the User a non-exclusive and non-transferable license to use the information, software and documentation made available to the User on the Kettler Web Site to the extent agreed, or, in the event of no such agreement, to the extent of the purpose intended by Kettler in making the same available, provided none of the restrictions in section 5 apply.

3.3 Software shall be made available free of charge in object code. There shall be no obligation for source code to be made available. This shall not apply to source code of Open Source software, the license conditions of which take priority over these Terms of Use when the said software is passed on and which demand availability of the source code. In such case Kettler shall make the source code available in return for the payment of incurred costs.

3.4 Information, software and documentation may not be distributed by the User to any third party at any time, nor may it be rented or made available in any other way. Unless such is allowed by mandatory law, the User shall not modify the software or documentation nor disassemble, reverse engineer or decompile the software or separate any part thereof. The User may make one backup copy of the software where necessary to secure further use in accordance with these Terms of Use.

3.5 The information, software and documentation are protected by copyright laws as well as international copyright treaties and other laws and conventions related to intellectual property. The User shall observe such laws and in particular shall not modify, conceal or remove any alphanumeric code, marks or copyright notices, neither from the information nor from the software or documentation or any copies thereof.


4.1 The materials provided on the Kettler Web Site, including all content, information, photographs, illustrations, graphics, names, trademarks and logos, are the property of Kettler Sanitary CO., or its licensors and are protected by copyright and trademark laws and other intellectual property rights. Materials are for personal, non-commercial use only. Notwithstanding the particular provisions in section 4 of these Terms of Use, the contents of the Kettler Web Site as described above may not be changed, copied, reproduced, sold, rented, used, supplemented or utilized in any other way without the prior written permission of Kettler Sanitary CO.

4.2 Nothing contained in the above shall be construed as granting by implication or otherwise any license or right to use any patent, trademark or any other intellectual property right of Kettler Sanitary CO., Nor does it grant any license or rights to use any copyrights or other rights related to the materials described above.

4.3 The word and device trademark Kettler, other product trademarks, illustrations and logos identify Kettler products and are the property of Kettler Sanitary CO. Eventually, registrations have not yet taken place in all relevant countries.

4.4 Use of these names and trademarks requires express permission of Kettler Sanitary CO. The use of the name Kettler as a reference is permitted, e.g. for a link to this web site. Kettler Sanitary CO.  must receive prior notification of such use.


5.1 In accessing or using the Kettler Web Site, the User shall not

  • harm other persons, in particular minors, or infringe their personal rights;
  • breach public morality in his or her manner of use;
  • violate any intellectual property right or any other proprietary right;
  • upload any contents containing a virus, so-called Trojan Horse, or any other program that could damage data;
  • transmit, store or upload hyperlinks or contents to which the User is not entitled, in particular in cases where such hyperlinks or contents are in breach of confidentiality obligations or unlawful;
  • distribute advertising or unsolicited e-mails (so-called "spam") or inaccurate warnings of viruses, defects or similar material; additionally, the User shall not solicit participation in any lottery, snowball system, chain letter, pyramid game or similar activity

5.2 Kettler may deny access to the Kettler Web Site at any time, in particular if the User breaches any obligation arising from these Terms of Use.


The Kettler Web Site may contain hyperlinks to the web pages of third parties. Kettler shall have no liability for the contents of such web pages and does not make representations about or endorse such web pages or their contents as its own. Kettler does not control the information on such web pages and is not responsible for the contents and information given thereon. The use of such web pages shall be at the sole risk of the User.


7.1 For all kinds of damages, we shall be liable in accordance with the legal provisions only in the event of (1) intent and gross negligence, (2) in cases of damage to health, physical injury or death, (3) in case of the assumption of delivery or quality guarantees, (4) in cases of malicious concealment and (5) in cases of claims based on the Product Liability Act. If we are in culpable breach of an essential obligation or if the client is entitled to claims for compensation of damage in place of performance, the liability shall be limited to compensation for typically occurring, foreseeable damages. No other claims for damages (e.g. consequential damages) may be asserted against us. Essential obligations shall mean for the purpose of these terms those obligations protecting the customer´s essential legal positions, which the contract is meant to grant according to its content and purpose; in addition, those obligations, enabling the fulfilment of the contract and regularly trusted on by the customer are deemed to be essential obligations (e.g. delivery of the agreed products with the agreed characteristics, respectively the characteristics stated in the specifications, in due time and suitability of those products for the agreed purpose, respectively the purpose stated in the product description).

7.2 The information on the Kettler Web Site may contain specifications or general descriptions related to the technical possibilities of individual products which may not be available in certain cases (e.g. due to product changes). The required performance of the product shall therefore be mutually agreed upon in each case at the time of purchase.


Although Kettler makes every effort to keep the Kettler Web Site free from viruses, Kettler cannot make any guarantee that it is virus-free. The User shall, for his or her own protection, take the necessary steps to ensure appropriate security measures and shall utilize a virus scanner before downloading any information, software or documentation.


The export of certain information, software and documentation may, e.g. due to its nature or intended use or final destination, be subject to authorization. The User shall strictly conform to the export regulations for information, software and documentation, in particular with those of the EU as well as the individual EU member states and the USA. Kettler shall label such information, software and documentation requiring authorization in accordance with Italy and EU export control lists and the U.S. Commerce Control List.


For collecting, using and processing personal data of Kettler Web Site Users, Kettler complies with applicable laws on protection of data privacy and the Kettler data privacy protection policy, available on the Internet under Privacy.


11.1 Any supplementary agreement requires the written form.

11.2 The place of jurisdiction shall be Rome if the User is a merchant in terms of the Italy Commercial Code.

11.3 The individual pages of the Kettler Web Site are operated by and administered by Kettler and/or its subsidiaries. The pages comply with the law applicable in the country where the responsible company has its business residence. Kettler accepts no responsibility for the fact that said information, software and/or documentation on the Kettler Web Site can be viewed or downloaded at locations outside such a country. If Users access the Kettler Web Site from outside such a country, they are exclusively responsible for compliance with all applicable local laws. Access to the Kettler Web Site's information, software and/or documentation from countries where such content is unlawful is prohibited. In such cases, and where the User wishes to enter into a business relationship with Kettler, the User is asked to contact the Kettler representative in the respective country.

11.4 These Terms of Use shall be governed by Italian law. The place of jurisdiction shall be Rome. The application of the Italy Uniform Code on the Formation of Contracts for the International Sale of Movable Goods of 17 July 1973 and the United Nations Convention on Contracts for the International Sales of Goods (CISG) of 11 April 1980 is excluded.